Gestionan todos los controles antifraude. No tenemos que revisar los pedidos manualmente. También nos ayudan a controlar el abuso en devoluciones: gracias a ellos, ahora podemos rastrear a los clientes que abusan de nuestra política de devolución y, eventualmente, bloquearlos.

We’re protecting ourselves from fraudulent orders through our e-commerce store. Fraudulent orders are almost nonexistent now and we’re covered just in case with Signifyd.

Our pass-through rate has improved without any degradation of the customer experience. A big plus is also that we’re now hands-off chargeback responses. All we had to do was provide a CRM link; it was that easy. I also would say our support experience led by Sean Has been beyond our expectations. He provides valuable…

Before Signifyd, I tried to catch fraud orders on my own. I had minimal tools and plenty of fraud orders got right past me. The people placing the fraud orders were constantly perfecting their game and they were better at the game than me. When we first hired Signifyd, I looked at the some of…

Again, it all comes down to confidence (with the buyers and the sellers). Using Signifyd allows us to sell to customers we otherwise wouldn’t have felt comfortable shipping to. Because Signifyd has us covered from a chargeback standpoint, it allows us to focus on what we’re good at, and that allows us to keep our…